DB Error Customizer Premium Documentation by Centil.co v2.0

DB Error Customizer Premium

Recommended to check out the live/latest documentation at HERE

Created: 31/02/2016
Updated: 09/01/2017
By: Centil.co
Email: info@centil.co

Thank you for purchasing my plugin. If you have any questions that are beyond the scope of this help file, please feel free to email me. Thanks so much!

Table of Contents

  1. Overview
  2. Installation
  3. Customize DB Error Page
  4. Customize Email Alert
  5. File Structure
  6. Troubleshooting
  7. Credits

Overview - top

Database not responding is a very common issue in hosting a WordPress website. Instead of showing a blank page with an error message Error establishing a database connection, DB Error Customizer Premium helps you to handle it professionally. Not only you can easily customize a beautifully designed database error page using our predefined templates, it tells your visitors that everything is under control.

Below are the features of DB Error Customizer Premium:

Installation - top

Please refer the official WordPress Plugin Installation Guide to proceed. After you've installed and enabled DB Error Customizer Premium, you shall goto Settings->DB Error Customizer Premium to customize and setup the error page.

Note: If you installed a free or older version earlier, please disable the plugin and remove it before installing a newer version.

Customize DB Error Page - top

After enabling DB Error Customizer Premium, you can access it at Settings->DB Error Customizer Premium. Below is description of each feature. Please note that the availability of each feature is depending on the chosen template.

Feature Description
Template Drop down option for you to select a predefined templates. The selected template will unlock different other options.
Background Color Change background color via color picker.
Background Image Change full screen background image. Recommend to use JPG with width around 1000px and height around 500px. You can upload a new image or select an existing one from the set of thumbnails or WordPress Media.
Has Logo? Checkbox to indicate if a logo is needed.
Logo Change company logo. Recommend to use PNG with width around 200px and height around 200px. You can upload a new image or select an existing one from WordPress Media.
Youtube ID Specify the Youtube video that you want to play as background. Only video ID required (Example: www.youtube.com/watch?v=xxxxxx or https://youtu.be/xxxxxx)
Font Color Change main/sub title color via color picker.
Main Title The main title of database error page.
Main Title Size The font size of main title.
Sub Title The sub title of database error page.
Sub Title Size The font size of sub title.

When you press Preview button at the bottom of dashboard, a message box will apear at the top of dashboard with message Preview page generated successfully! Click Preview to proceed. You can press the Preview link to launch the preview page.

Setup/Update DB Error Page

When you press Setup/Update DB Error Page button at the bottom of dashboard, the plugin will save your settings and install this customized database error page to your WordPress. The page will automatically show up to visitor when your website's database does not respond.

Customize Email Alert - top

Email alert only takes effect when a visitor browses your website during database not responding. You can configure this feature to alert yourself or your admin. Please take note that DB Error Customizer Premium's Preview feature does not trigger email alert.

Feature Description
Email Alert Checkbox to enable or disable sending email alert.
Maximum How Often? Email alert feature is triggered when somebody visit your site during database down period. To avoid too many alerts spamming your mailbox, you can set how often an alert shall send.
Send Email To Target email address to receive this alert. Only supports one address.
Email Subject Your preferred email subject.
Email Content Your preferred email content.

File Structure - top

Troubleshooting - top

How can I check if DB Error Customizer Premium can work on my server?

In latest release, we've introduced a new feature to allow user to test their server compatibility. You can run the test by pressing Check Compatibility button at the admin page.

There is an error when I try to preview or setup database error page

The error that you are seeing most likely is due to DB Error Customizer Premium does not has write/read access to certain required file(s). A quick workaround is to temporarily change the reported file permission to 777, proceed with DB Error Customizer Premium setup and once you are done, using similar method to revert the file permission to its original state.

How can I test if the customized error page is working on my live server?
After error page setup, you can test it by: I've enabled email alert feature. However there is no email alert when my database is down
There are a few possibilities causing this:

Credits - top

I've used particles.js JavaScript library for certain features

Once again, thank you so much for purchasing this plugin. As I said at the beginning, I'd be glad to help you if you have any questions relating to this plugin. No guarantees, but I'll do my best to assist. If you have a more general question relating to the plugin on CodeCanyon, you might consider visiting the plugin page and asking your question in the "Item Discussion" section.

Kenaz - Centil.co

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