How to purchase DB Error Customer plugin for WordPress?
You can purchase directly from our website and pay with either Paypal or any credit card. We are using one of the most secure payment gateway – Paypal to handle the payment. Email confirmation will be sent after payment confirmation.
How to receive the plugin after payment?
The website will redirect you to a download page to download the plugin. Besides, it will also send confirmation email to you with a download link inside. In case you’ve any issue in receiving the plugin after purchase, you can always email us with the purchase id and we’ll send you the plugin directly.
How to install the plugin?
Please follow below few simple steps to install it:
- Download your WordPress Plugin to your desktop.
- Upload the plugin zip file to the wp-content/plugins folder in your WordPress directory.
- Extract it inside the folder. Only the extracted folder is require and you can delete the zip file.
- Go to Plugins screen and find the newly uploaded Plugin in the list.
- Click Activate to activate it
How to use the plugin?
The plugin is very easy to use and with popup notification if there is anything you should aware. However, below are the recommended steps to use it:
- After plugin activation, go to the plugin setting page at `Settings` -> `DB Error Customizer Premium`.
- Click on `Check Compatibility` to see if there is any file permission issue and resolve those issue (If any) following instruction.
- You can use the dashboard features to customize the error message, animation effect, background, logo (If any) and others. Click on `Preview` to generate the sample and click on the sample link to view it live in new window.
- Click on `Setup / Update DB Error Page` to apply the changes and it is done!
- If you really want to test to see how it works when your WordPress database down, you can modify your wp-config.php file with an invalid database password and try to refresh your site to see.
How long is the support period and what does support include?
The support period is 6 months starting from purchase and it includes our availability to answer your questions and provide assistance with reported bugs and issues. However, please note that customizations and installations are not included.
Is future upgrade included in my purchase?
Yes, we’ll send an upgrade notification email to you once there is a newer version.
What if I found a bug?
You can email us to report the bug and we’ll fix it and send you an updated version.